|
The staff at the Office of State Publishing (OSP) uses the Supplier Management Program to develop business partnerships with suppliers who provide printing, bindery and other related materials and services. The Supplier Management Program consists of two elements:
- Supplier registration: The registration process involves the completion of the supplier application package. Your application is reviewed and your data is placed into OSP's vendor database. Supplier information is verified by OSP staff visits to your place of business that include at least one production tour with discussions about your business capabilities. Supplier must be in OSP's database in order to be eligible for bid opportunities.
- Supplier Performance Evaluations: Performance evaluations help supplier meet and exceed OSP performance requirements. Supplier evaluations are used to identify, record and discuss performance with your company. Evaluations will be based on the following criteria:
- Quality and reliability
- Delivery and dependability
- Price and ownership
- Service, business and technology
The criteria include specific performance standards that are rated by OSP staff, customers and/or supplier (self-evaluations). Your evaluation will be reviewed with your company. Supplier strengths and weaknesses are discussed; plans of action are mutually developed. Progress is carefully monitored.
|
